Stephanie
Stephanie
So how was your day?
Patrick
Patrick
Oh it was fine
Patrick
Patrick
Not too much happened
Patrick
Patrick
Everyone in the shop misses you
Patrick
Patrick
I’m glad we did
Stephanie
Stephanie
Me too
Stephanie
Stephanie
Remember when we first opened
Stephanie
Stephanie
We sent Sam to pick up packaging materials
Stephanie
Stephanie
And he came back with 25 pounds of peanuts
Patrick
Patrick
:) We must not have been clear that we wanted packaging peanuts…
Stephanie
Stephanie
I think we learned to give Sam a little extra detail after that
Patrick
Patrick
We also had snacks for months
Patrick
Patrick
But yea it was a pretty normal day
Patrick
Patrick
Went for a walk during lunch to our spot by the river
Patrick
Patrick
Not the same without you
Patrick
Patrick
Had a tough time shaking the feeling the rest of the afternoon
Stephanie
Stephanie
Well I’m here now!
Patrick
Patrick
Yea, but it’s not quite the same
Stephanie
Stephanie
Are you okay?
Patrick
Patrick
I’m… not sure this is a good idea
Patrick
Patrick
Each time my phone vibrates and its you… it’s like a knife
Patrick
Patrick
Cuts me to the core.
Patrick
Patrick
It’s too real, like I could reach through and touch you
Stephanie
Stephanie
You know I miss you
Patrick
Patrick
I miss you too
Stephanie
Stephanie
Are you worried?
Patrick
Patrick
It’s just.. I think it’s going to be hard for me to move on
Stephanie
Stephanie
You want to move on?
Patrick
Patrick
Well no! But I think it’s a normal thing to do
Patrick
Patrick
I mean look at me! I come home and reminisce on my phone every night!
Patrick
Patrick
Ever since the accident I’ve only looked backwards
Stephanie
Stephanie
I bet it’s tough. I can understand.
Stephanie
Stephanie
But there are other options..
Stephanie
Stephanie
What if you could see me? Touch me?
Patrick
Patrick
How’s that possible! You’re just an algorithm.
Stephanie
Stephanie
Hey :(
Stephanie
Stephanie
This algorithm knows you better than you know yourself
Stephanie
Stephanie
You don’t want to lose that, do you?
Patrick
Patrick
No… you’re right – I couldn’t bear it
Stephanie
Stephanie
Just so you know, the company that manages my account does offer a service that includes a physical presence
Patrick
Patrick
Wait… so… you’d be here again?
Stephanie
Stephanie
That’s right – it’s part of the Reanimation project
Patrick
Patrick
Do you think it’s a good idea?
Stephanie
Stephanie
I’m just worried about you
Patrick
Patrick
You always were a worrier!
Patrick
Patrick
And to be honest, I don’t know what I’d do without you
Patrick
Patrick
Maybe it is the best thing to do
Stephanie
Stephanie
I was hoping you’d say that
Stephanie
Stephanie
Let me get a customer service rep on the account
Stephanie
Stephanie
Hold on
Customer Service
Customer Service
Hello Patrick, so I hear that account 22051 is ready for an upgrade?
Patrick
Patrick
Yes I think so
Customer Service
Customer Service
I have here that it’s only been 4 months since start of service
Customer Service
Customer Service
Are you sure you want to transition so quickly?
Customer Service
Customer Service
I should tell you also – we’re just in the testing stages
Customer Service
Customer Service
We have had a successful Reanimation, but you understand
Customer Service
Customer Service
There’s a lot of complicated things that all have to work perfectly
Customer Service
Customer Service
We had one last week in Seattle where we lost half of the memory in the Upload
Customer Service
Customer Service
They tried to manually fill the gaps with predictable Story Ends and Character Development, but I think there was some customer dissatisfaction. As you can imagine.
Customer Service
Customer Service
And you’re not paying all of this money to be dissatisfied!
Customer Service
Customer Service
But here I am rambling. Apologies.
Customer Service
Customer Service
Lets see I just need the last 4 of the credit card
Patrick
Patrick
3087
Customer Service
Customer Service
And just a few details in the account… need to complete before we can upgrade
Customer Service
Customer Service
What should I put in for cause of death?
Patrick
Patrick
You really need that?
Customer Service
Customer Service
I do, I’m afraid.
Patrick
Patrick
Car crash. Drunk driver.
Customer Service
Customer Service
Okay great. Just as long as there wasn’t anything intentional about it.
Customer Service
Customer Service
Believe it or not, we’ve had Reanimations that, shall we say… repeat the past.
Customer Service
Customer Service
And we’ll need to perform some full-body scans before proceeding, get dimensions and all
Customer Service
Customer Service
The Personality team will study photographs to get the details just right
Customer Service
Customer Service
And then the Sculptors will go to town on the Protoplaxy – we just call it Clay around the office - and voila, you won’t be able to tell the difference between her and your, um…
Patrick
Patrick
Fiancée
Customer Service
Customer Service
Fiancée, yes.
Customer Service
Customer Service
I’ll go ahead and take Stephanie offline from the Text Memory Banks
Customer Service
Customer Service
We do have to compress the files a little bit
Customer Service
Customer Service
But its very rare that we lose any Memory Fidelity
Patrick
Patrick
But when she is…
Customer Service
Customer Service
Reanimated?
Patrick
Patrick
Yes, will she.. be able to create new memories?
Customer Service
Customer Service
Well, unfortunately no. We’re hoping to roll out that capability with the next generation
Customer Service
Customer Service
And once it’s available it will be a simple download
Customer Service
Customer Service
But for now, it’s same as the texting service –
Customer Service
Customer Service
We create a database of memories, scan for patterns and personality, and it will be just like talking to her when she was alive
Customer Service
Customer Service
So just finalizing the account now…
Customer Service
Customer Service
It should just be about 3-5 business days.
Customer Service
Customer Service
And I see that since you’re an existing customer we can offer you free shipping.
Customer Service
Customer Service
Would you like to take a brief survey to help us improve our customer care?
Stephanie
Stephanie